Business Terms and Conditions, Life Extension Europe B.V.

  • Minimum order value

  • Pricing

  • Payment

  • Shipping handling and rates

  • Returns

  • Hours and Days of Operation

  • Terms of service

  • Contact info

Minimum order value

The minimum order value per order is € 1,250.00 net. The order value is for products only. Not shipping. Is the order below this amount, it is not possible to check out your order.


All online prices listed are quoted Ex-Works Netherlands. During check-out shipping charges are applied to the order. Custom duties for the import into the EU are always included.

All prices are based on the official US Dollar / Euro / British Pound exchange rate and price updates may occur due to currency fluctuations. In case of general increase in prices we guarantee a 30 days notice.


The full amount shall be paid via bank transfer or by credit card upon ordering of products. Once payment has been confirmed/received in full, the products will be shipped.

With the payment transfer, please enter your customer number as is.

We reserve the right to charge a payment card fee.


As Business Partner you must provide us with a valid VAT identification number in order to avoid VAT added. VAT will be added to the appropriate percentage for dietary supplements without a valid VAT number.

The same applies to orders with a shipping address in the Netherlands. In these cases, be aware that pricing that appear in the shopping cart and during the order process are inclusive of local VAT.

Shipping handling and rates

All orders are shipped after receipt of payment.

Life Extension Europe B.V. is shipping your order by UPS or DHL.

The Track and Trace information will be e-mailed to you directly from UPS or DHL, as soon as your shipment is leaving our logistics warehouse in the Netherlands. If you choose to update your account with mobile details, you will get an SMS notification from your chosen shipping provider.

We will ship your order within three business days. Delay may occur in case of backorders.

Digital invoice is only generated when orders are completed.

 All continental EU states and the United KingdomAll non-continental EU statesNon-EU countries
Countries Austria, Belgium, Croatia, Denmark, Finland, France, Germany, Greece, Italy, Ireland, Luxemburg, Monaco, the Netherlands (Holland), Portugal, Sweden, Bulgaria, Czech Republic, Estonia, Hungary, Latvia, Lithuania, Poland, Romania, Slovakia, Slovenia and the United Kingdom Cyprus and Malta Norway, Switzerland, San Marino, Vatican City, Campione d'Italia - Livigno and Liechtenstein
Shipping Rates

€ 1,25 per kg

(calculated as net weight)

€ 3,00 per kg

(calculated as net weight)

€ 3,00 per kg

(calculated as net weight)
Shipping Options UPS and DHL Standard Track & Trace UPS Express Saver Track & Trace UPS Standard Track & Trace
Delivery Exceptions Canary Islands only by DHL    
Local import duties

No import duties

UK: Duties may occur.

No import duties Additional import duties will be added to your purchase by the custom or shipping partner
VAT Local VAT occur without valid VAT registration, but always within the Netherlands. Local VAT occur without valid VAT registration. VAT is not applicable.

PLEASE NOTE: We don't ship to overseas territories belonging to EU or EEC countries, such as Martinique and Reunion (France), Greenland and the Faroe Islands (Denmark), Netherlands Antilles (the Netherlands), the Falklands Islands, Bermuda etc. (The United Kingdom) or any other such overseas territories belonging to EU or EEC countries.

All orders shipped are fully insured during transport by supplier until proof of delivery.


In case of damage, you have to contact us for approval of your claim within 8 days after receiving your order.

Once approved, credit will be issued, to your account, or your order will be resend.

Return products to:

Life Extension Europe B.V.

Frankfurtstraat 34

NL-1175 RH Lijnden

The Netherlands

Please add your invoice number, or a copy of your invoice, to identify your returns.

In case of any mis-delivery on our part, we will arrange a pick-up of the product.

Hours and Days of Operation

Life Extension Europe B.V. is available for partner support by:

You can find a complete list of our local phone numbers here:


We use cookies in order to make our service as good as possible. We do not store cookies for third party use.

Terms of Service


This website is operated by Life Extension Europe B.V.. Throughout the site, the terms “we”, “us” and “our” refer to Life Extension Europe B.V..

By visiting our site and / or purchasing from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms and conditions”), including those additional terms and conditions and policies referenced herein and / or available by hyperlink. These Terms of Service apply to all users of the site.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service.


By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

A breach or violation of any of the Terms will result in an immediate termination of your Services.


We reserve the right to refuse service to anyone for any reason at any time.

You fully understand and agree that your content (not including credit card information or any other kind of payment data), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.


We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information.

We reserve the right to modify the contents of this site at any time, and we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.


We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per company or per order. In the event that we make a change to or cancel an order, we will attempt to notify you by contacting the e-mail and / or billing address / phone number you have provided us with at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

In case of rejection of your credit card payment attempt, please contact our Customer Care agents.

You agree to provide current, complete and accurate purchase and account information for all purchases made in our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.


We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk.


Certain content, products and services available via our Service may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any of these third-party websites, or whether they uphold European law with regards to GDPR compliance standards.


If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libellous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments.


Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law.


We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

In no case shall Life Extension Europe B.V., our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.


Life Extension Europe B.V. based in the Netherlands is complying to the regulations of NVWA (Netherlands Food and Consumer Product Safety Authority, Ministry of Agriculture, Nature and Food Quality).


You agree to indemnify, defend and hold harmless Life Extension Europe B.V. and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand.


In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.


These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).


The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website.


Should you have other questions or concerns about the Terms and conditions and/or the practices of this web site, please contact us at:

Administration of Life Extension Europe

Life Extension Europe is located in the Netherlands.

Life Extension Europe B.V.

Frankfurtstraat 34

NL-1175 RH Lijnden

The Netherlands

You can write to or you can call one of our local phone numbers. You will find a complete list of our local numbers here:

Latest review: March 8th, 2019.
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